According to the Management Help website, interpersonal conflict is essential for business productivity and personal growth.
While there are several styles of handling interpersonal conflict, some are more effective than others.
There is no certification or educational eligibility requirement, so you can purchase and begin using the TKI assessment with your clients immediately.
Interpersonal conflict occurs in any setting where two or more people must work together, such as corporations, marriages, friendships and entrepreneurial endeavors.
Indeed, too little conflict may lead to apathy, lack of creativity, indecision and missed-out deadlines.
Clashes of ideas about tasks also help in choosing better tasks and projects. Functional conflicts can emerge from leaving a selected incidence of conflict to persist, which can be overcome by programming a conflict in the process decision-making by the group by assigning someone the role of a critic.
) tool is the world’s best-selling tool for helping people understand how different conflict-handling styles affect interpersonal and group dynamics—and for empowering them to choose the appropriate style for any situation.
The TKI tool assesses an individual’s typical behavior in conflict situations and describes it along two dimensions: assertiveness and cooperativeness.
This style is highly assertive with minimal cooperativeness; the goal is to win.
Here are five strategies from conflict management theory for managing stressful situations. Which one is the best in a given situation will depend on a variety of factors, including an appraisal of the levels of conflict.
Collins English Dictionary - Complete & Unabridged 2012 Digital Edition © William Collins Sons & Co.
It provides detailed information about how that individual can effectively use five different conflict-handling modes, or styles.
A comprehensive suite of support materials is available to help you quickly and easily begin using the TKI tool.